FREQUENTLY ASKED QUESTIONS.
What is your refund Policy?
Experience peace of mind with hassle free 60-day return policy that ensures a complete money-back guarantee.
Where is Arvue based?
We’re proudly based in the UAE, with a global customer base and design inspiration drawn from fashion capitals worldwide.
Do you ship internationally?
Yes! We ship globally so you can bring your artful view anywhere in the world.
How long does shipping take?
Delivery times vary by location. In the UAE, Express next day while International orders usually take 7–14 business days.
What payment methods do you accept?
We accept major credit and debit cards, PayPal, Apple Pay, Google Pay, and select buy-now-pay-later services.
Can I track my order?
Absolutely. Once your order ships, you’ll receive a tracking link so you can watch your shades make their way to you.
Do you charge for Shipping seperately
We are fully transperent in our pricing. Our sunglass retail prices are at very nominal with a small mark up for us to sustain and offering you the best in exotic fashion arena. UAE shipping, a nominal amount of AED 12 while International shipping we charge AED 73
What makes Arvue different from other sunglasses brands?
We merge luxury design, bold colors, and Gen Z culture into eyewear that’s accessible, expressive, and unforgettable.
Are Arvue sunglasses UV-protected?
Yes, every pair offers full UV400 protection to keep your eyes safe in style.
How do I take care of my Arvue sunglasses?
We recommend having our unique Utility pouch that ensures the moment you put it in, its cleaned, dust and oil free.
Do you offer limited edition drops?
Yes, our “Don’t Blink” releases feature exclusive colors and designs in ultra-limited quantities.
Can I buy Arvue sunglasses in stores?
Right now, we’re exclusively online but that means you get direct-from-brand pricing without retail markups.
Do you collaborate with influencers or creators?
Yes! We partner with influencers, stylists, and creatives who align with our bold, artful vision. Contact us to collaborate.
Are your frames unisex?
Most of our designs are gender-neutral, styled to complement a variety of face shapes and personal styles.
How do I know which frame suits me?
Check our Frame Fit Guide for tips on matching your face shape and style to the perfect pair.
Do you offer prescription lenses?
Currently, we don’t offer prescription lenses, but our frames can be fitted with them by most opticians.
What if my sunglasses arrive damaged?
Contact our support team immediately with photos, we’ll make it right, fast.
Can I change or cancel my order after placing it?
We process orders quickly, but if you contact us within 12 hours, we’ll do our best to accommodate changes.
Why the name “Arvue”?
It’s short for artful view, a nod to our belief that the right perspectivE, and the right frames, can change everything.