Frequently Asked Questions
How long does delivery take and is shipping free?
Shipping is free across the UAE. Orders placed before 6:00 PM are delivered within 24 hours; orders after 6:00 PM arrive within 36 hours.
Will ARVUE sunglasses suit and flatter my face shape?
Yes — our frames are designed with intentional contouring to complement a wide range of face shapes. Angular styles add definition to softer features, while curved frames soften stronger lines, creating a balanced, sculpted look that frames the eyes and accentuates your features. For personalised guidance, reach out to hi@arvue.ae.
Do ARVUE sunglasses offer UV protection, and what's included?
All ARVUE sunglasses provide UV400 protection, blocking 100% of UVA and UVB rays. Every pair comes with a premium protective pouch and a cleaning cloth, and our lightweight frames are built for comfortable all-day wear.
What is your refund and order-change policy?
We offer a 60-day return policy — if you're not completely satisfied, contact us within 60 days of receiving your order. We'll also do our best to accommodate changes or cancellations, so reach out as soon as possible at hi@arvue.ae.
Where is ARVUE based and what does the name mean?
ARVUE is a UAE-based brand, designed in Abu Dhabi, with a growing global customer base. The name comes from 'artful view' — reflecting our belief that the right pair of sunglasses changes the way you see and are seen.