Refund policy

We offer a 60-day return policy. If you're not completely satisfied, contact us within 60 days of receiving your order and we'll make it right. To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You'll also need your receipt or proof of purchase.

Order Changes & Cancellations: We'll do our best to accommodate changes or cancellations. Please reach out as soon as possible at hi@arvue.ae.

Damages & Issues: Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or incorrect so we can resolve it.

Exceptions / Non-returnable items: Sale items and gift cards are final sale and cannot be returned.

Exchanges: Return the item you have, and once accepted, place a new order for the replacement.

Refunds: Once we receive and inspect your return, we'll notify you of approval. If approved, your refund will be processed to your original payment method within 10 business days. For questions, contact us at hi@arvue.ae.